Terms of Service

1. Acceptance of Terms

By accessing or using our appointment booking service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you don't agree, please don't use our Service. Simple as that.

2. Description of Service

We provide an online appointment booking and scheduling platform. The Service allows you to:

• Create and manage appointment schedules
• Allow clients to book appointments online
• Send automated reminders and notifications
• Manage client information and appointment history
• Process payments (through third-party processors)
• Access analytics and reporting features

3. Account Registration

To use our Service, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Accept responsibility for all activity under your account
• Notify us immediately of any unauthorized access

You may not share your account, create multiple accounts, or use someone else's account without permission.

4. Acceptable Use

You agree NOT to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Infringe on intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Scrape, harvest, or collect user data without permission
• Spam or harass other users
• Impersonate others or provide false information
• Use the Service to compete with us

5. Payment Terms

Billing: You'll be charged based on your selected plan. Fees are billed in advance on a monthly or annual basis.

Payment Methods: We accept major credit cards and debit cards through our payment processor.

Auto-Renewal: Your subscription automatically renews unless you cancel before the renewal date.

Refunds: We offer a 30-day money-back guarantee for new customers. After that, no refunds for partial months.

Price Changes: We may change prices with 30 days' notice. Changes won't affect your current billing cycle.

6. Your Content

You retain all rights to the content you upload (client data, appointment details, etc.). By using our Service, you grant us a license to use, store, and process your content solely to provide and improve the Service.

You're responsible for:

• Ensuring you have the right to upload the content
• Complying with data protection laws (GDPR, CCPA, etc.)
• Obtaining necessary consents from your clients
• Backing up your important data

7. Service Availability

We strive for 99.9% uptime, but we can't guarantee uninterrupted service. We may:

• Perform scheduled maintenance (with advance notice when possible)
• Experience unexpected downtime
• Modify or discontinue features (with notice)
• Limit usage to prevent system abuse

8. Intellectual Property

The Service, including all software, designs, text, graphics, and trademarks, is owned by us and protected by intellectual property laws. You may not copy, modify, distribute, sell, or reverse engineer any part of the Service.

9. Third-Party Services

Our Service integrates with third-party services (payment processors, calendar apps, etc.). Your use of those services is subject to their own terms and policies. We're not responsible for third-party services or their availability.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We provide the Service "as is" without warranties of any kind
• We're not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid us in the last 12 months
• We're not responsible for lost profits, data loss, or business interruption

Some jurisdictions don't allow these limitations, so they may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of others.

12. Termination

By You: You can cancel your account anytime through your account settings.

By Us: We may suspend or terminate your account if you violate these Terms, abuse the Service, or engage in fraudulent activity.

Upon termination, you can export your data within 30 days. After that, we'll delete all your data.

13. Disputes & Governing Law

These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles. Any disputes will be resolved in the courts of San Francisco County, California.

Arbitration: Most disputes can be resolved through arbitration. Before filing a lawsuit, you agree to try to resolve the dispute through informal negotiation or arbitration.

14. Changes to Terms

We may update these Terms from time to time. We'll notify you of material changes via email or through the Service. Continued use after changes means you accept the new Terms.

15. Contact & Support

Questions about these Terms? Contact us:

• Email: [email protected]
• Address: 123 Main Street, Suite 100, San Francisco, CA 94102
• Phone: +1 (555) 123-4567